Shasama Fermetures repairs industrial sectional doors hit by a lorry or forklift in Gennevilliers (92): leave the door stopped and call us; we arrive within 20 minutes.
Industrial sectional door repair in Gennevilliers: panels, tracks and rollers
- Arrival within 20 minutesParis and all of Île-de-France
- Telephone line open 24/7Calls answered day and night, including weekends
- Quotation before work startsYour approval before any repair
- Written report after every interventionTo include in your insurance file after an impact
Shasama Fermetures provides industrial sectional door repairs in Gennevilliers and Hauts-de-Seine, 24 hours a day, 7 days a week: dented panel, bent track, rollers out of their guides, displaced photocell, cracked window or a door stuck open on a loading bay or warehouse. The technician makes the area safe, diagnoses the fault and repairs it after approval of a written quote before work, with a written report for your insurance file.
Simply call us on 01 87 66 40 33 to describe the fault. As soon as you call, a qualified technician heads to your site in Gennevilliers, carrying common spare parts: our teams have 24 years of experience.
Industrial sectional door repair after an impact: panels, tracks, rollers and photocells
A lorry or forklift impact rarely damages the whole door. Shasama Fermetures straightens or replaces the affected panel, restores track guidance or replaces a bent track, changes individual rollers, realigns or replaces a photocell that no longer sees its opposite unit, replaces a window and checks torsion springs and lifting cables, often displaced by the impact. We also repair large doors up to 6 m wide: give us the opening’s width and height so we can adapt the access equipment.
At the port or on a business park, give the building name, door or dock number and heavy goods vehicle access when calling: an address alone is not enough on a site this size. For several doors or sites, one call is enough, you keep a single contact and receive a single invoice. A secured door that can wait a few days can receive scheduled industrial sectional door repair; we also supply and anchor protective posts in front of the jambs to prevent another impact.
A door hit by a lorry: the first four steps
Take these four steps in order as soon as the door is hit: they protect people, the door and your insurance file.
- 01
Stop operating the door
No opening or closing, even to check: a bent track or split panel can give way on the next cycle.
- 02
Make the area safe
Mark off the opening, keep pedestrians and forklifts away, then disconnect the motor’s power if the door is motorised.
- 03
Photograph the damage
The whole door, then the affected panel, track and rollers, and the vehicle involved if it belongs to a third party.
- 04
Call us
Say whether the door is stuck open, closed or tilted, and whether the building must be able to close tonight.
From diagnosis to quote: industrial sectional door repairs after an impact.
Panels, tracks, rollers and photocells: what an impact damages
What you can see from the ground guides diagnosis; avoiding the wrong action prevents further damage before we arrive.
What you can see
A dented or bent panel
What it may indicate
A deformed panel, to straighten or replace depending on the damage.
What to avoid
Pushing the panel back into place by hand.
What you can see
A bent track or one pulled away from the wall
What it may indicate
Rollers out of their guides, or about to come out.
What to avoid
Operating the door just to check.
What you can see
The door will not close, with no visible obstruction
What it may indicate
A photocell displaced by impact, unable to see its opposite unit.
What to avoid
Covering or moving the photocell to force closing.
What you can see
A cracked window
What it may indicate
An insert window to replace, or a damaged glazed panel.
What to avoid
Leaving shards on the floor or in the passage.
Completed work in Gennevilliers
Industrial sectional door repair prices
The cost depends on the fault, the parts needed, the door type and access to the motor and cabinet. The quote sets out the work and the final amount for approval before repairs begin.
| Service | Price |
|---|---|
| Emergency repair and diagnosis | |
| Emergency repair and unblocking, travel included | From 98 € HT |
| Geared motor and control cabinet diagnosis | From 148 € HT |
| Repairs and parts | |
| Replacement lifting cables (pair) | From 118 € HT |
| Replacement torsion springs (pair) | From 371 € HT |
| Panel replacement | From 246 € HT |
| Returning the door to its tracks and realignment | From 122 € HT |
| Motor or automation repair | From 168 € HT |
| Safety photocells or safety edge (alongside an intervention) | From 89 € HT |
| Loading bay equipment | |
| Dock leveller repair | From 198 € HT |
Quote terms
After diagnosis, the quote details the work, parts, access requirements and agreed appointment. No additional work starts without your agreement.
Prices excl. VAT (HT), 20 % VAT on top. Final amount set by quotation, presented before any work.
- fault and component involved
- manual or motorised door, dimensions and panel type
- parts and adjustments selected after diagnosis
- access to the loading bay, motor and control cabinet
What is included: travel included, written quotation before work starts, diagnosis free when the work is accepted, no night or weekend surcharge, parts and labour guaranteed for 2 years.
Impact-damaged doors in Gennevilliers: your questions
A sectional door is dented by a lorry: what should I keep for insurance?
Dated photos of the whole door, damaged panel and, if possible, the vehicle and registration plate, with the haulier’s name. Do not operate the door before our visit; after the intervention, we provide a written report to include with your claim.
An industrial sectional door track is damaged: must it be replaced?
Diagnosis determines whether the track can be realigned or must be replaced. A bent or split track, or one allowing rollers to escape, needs attention: stop operating the door.
An industrial sectional door roller is broken: can I still operate the door?
It is better to stop: a broken roller or one out of its track strains the door and can make it tilt. Rollers are replaced individually, with track guidance restored if the track was affected.
What does a repair visit after an impact include?
The technician secures the door and checks what the impact affected: panels, tracks, rollers and photocells. You then receive a written quote to approve before any repair, and the intervention ends with opening, closing and safety device tests.
Do you repair large industrial sectional doors measuring 6 m?
Yes, after identifying the door and access conditions. Give the opening’s width and height, along with photos: diagnosis and access equipment must suit the size.
What impacts does a protective post in front of a sectional door protect against?
Anchored to the floor in front of an opening’s jamb, it stops the corner of a lorry or forklift before it hits the track and jamb; it does not protect the door panels from a vehicle reversing straight into them. We supply and anchor these posts in front of doors, and straighten or replace bent posts after an impact. Photograph it with the door and say when calling whether it is bent or loose: it no longer protects the track.
Further information
All faults and prices: industrial sectional door repair in Île-de-France. Equipment: our industrial sectional doors.
Rapid response
Need an intervention?
An operator on the line, a technician at your door. Available 24/7.